Shipping & Order Tracking
72h Delivery and Shipping, everywhere in Europe.
Rip Curl undertakes to deliver you within 72h from the reception of your order confirmation by e-mail, for the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Germany, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
(4-5 working days for France, Germany, Netherlands and Spain with Chronopost)
The delivery costs invoiced to the Customer are indicated at the time of the Order. They are 5€, or free from 59€ of purchase, except for the territories listed in the table below. Customs duties and taxes for shipping for the following countries and territories:
To be delivered to French Polynesia and New Caledonia you must order on the Rip Curl Australia website: www.ripcurl.com.au
* You may have to pay customs duties and taxes for shipping.
** No additional cost (customs duties, taxes...) for Swiss order.
*** Shipped by SEUR.
**** Shipped by Chronopost.
Delivery method
DHL
Rip Curl is committed to delivering your order within 72h, for the following countries:
Austria, Belgium, Bulgaria, Cyprus, Croatia, Spain, Estonia, Greece, Hungary, Ireland, Isle of Man, Italy, Latvia, Luxembourg, Malta, Poland, Portugal, Romania, Slovenia, Slovakia, Sweden, and the Czech Republic.
Once your order will be shipped, you receive a notification of DHL.
DHL will email and/or SMS you about your shipment’s progress and estimated delivery date/time. Please check your spam box.
CHRONOPOST
France, Germany, Spain, Netherlands
Once your order has left our warehouse, you will receive an SMS and/or an email from Chronopost with the estimated delivery date.
FRANCE ONLY - What is Chronopost’s Predict** service?
Once your order has left our warehouse, you will receive an SMS and/or an email from Chronopost with the estimated delivery date. On the day of delivery, you’ll receive another notification specifying a one-hour delivery window.
Think you won’t be home when your parcel arrives? You have several options — for example, you can reschedule your delivery date or have your parcel held at a nearby pickup point.
The day after public holidays, delivery may take place during the day without a guaranteed time slot. For some coastal islands, delivery times may be extended by one day. Parcels collected on Saturdays or the day before a public holiday and destined for Corsica will be delivered on Tuesday or two days after the public holiday.
**Delivery rescheduling with Predict is available for all your Chronopost shipments within mainland France, provided that the recipient’s mobile phone number and/or email address are included on the shipping label.
